README.TXT                              Revision: 19-May-2005

**IMPORTANT**
This is a special DOS bootable CD-ROM or floppy diskette.  SeaTools is
designed to run from DOS only and is NOT a Windows application.

SeaTools will not run in Windows in a DOS dialog box.  Please see the
section "Using SeaTools" for more information about booting to this
CD or floppy.

_____________________________________________________________________

Seagate Technology LLC
SeaTools Desktop Edition v3.02
_____________________________________________________________________
Copyright (c) 2005 by Seagate Technology LLC. All rights reserved.

      Welcome to Seagate's SeaTools Desktop Edition Software!

This User Guide file contains important information about SeaTools.
Please read this entire file before using this software.

SeaTools Desktop Edition is a comprehensive, easy-to-use diagnostic
tool that helps you quickly determine what is preventing you from
accessing data on your desktop, laptop or notebook computer. It
includes several tests that will examine the physical media as well
as the FAT and NTFS file structures on your Seagate disc drive and
any non-Seagate disc drive.

Table of Contents
-----------------
 1.  Why Use SeaTools?
 2.  Using SeaTools
 3.  Error Codes
 4.  Help Topic: "Bad Sector Found"
 5.  Troubleshooting
 6.  v3.00 Known Limitations
 7.  System Requirements
 8.  Seagate Technology Support Services
 9.  Product Return Procedure
10.  Revision History
11.  USER LICENSE AGREEMENT


=====================================================================

1. Why Use SeaTools?
--------------------
After testing, a large percentage of the drives returned to Seagate
for warranty replacement are perfectly good drives with "No Problem
Found" (NPF).  Returning a drive for warranty service means system
downtime and inconvenience for you in packing and returning your drive
product. Before you send in a drive, it is in your best interest to
determine if a replacement drive is really necessary. This hard disc
diagnostic utility will help you make that determination and possibly
save you time and money and preserve your data.

    Some typical reasons for No Problem Found are:

    * File System Corruption
    * Driver Corruption
    * Broken Master Boot Record
    * Virus and Trojan Attack
    * Spyware, Adware and Keystroke loggers
    * Hardware Conflicts

The Seagate SeaTools  software is easy to load and simple to use. The
following instructions will help you get the most out of this new
software tool. If you have questions about this or any other Seagate
software or service products, please contact your system supplier.

=====================================================================

2. Using SeaTools
-----------------
Do not remove the SeaTools diskette while the tests are running.
Information from the diskette is used throughout the testing process.


  Run Seagate SeaTools
  ====================

    A. Reboot your system
       -------------------------------
       Insert the SeaTools diskette or CD and reboot or power on your
       computer. The system will boot to the DR-DOS operating system.
       If your system fails to boot, see the Troubleshooting section
       #4 later in this file.


    B. Select Items to Test
       --------------------
       After SeaTools loads, the "Storage Explorer" tree will provide
       you with a convenient way to navigate the different storage
       devices in your system.

       Select the drive you would like to test or all drives.  Press
       help button for help to explain possible reasons why drives
       might not be detected.

       Right Click the mouse button to select or deselect All devices.
       In addition, Right Click allows you to display more complete
       Drive Information.

       The following items can be selected for diagnosis:
         - "My Computer"
         - Disc Controllers
         - Physical drives
         - Logical Partitions

       When you have selected one of the items in the list that you
       would like to test, click on the "Select Tests" button to
       continue.


    C. Select the Tests to run
       ------------------------
       A menu of the possible diagnostic tests is shown.  Select the
       tests that you would like to perform, and select next to
       continue.

       These include:
         - Quick Diagnostic
         - Full Diagnostic
         - File Structure Test (NTFS, FAT32, FAT16)
         - Controller Test
         - System Memory Test

       NOTE: Not all tests will be available if you selected the
       single floppy alternative during the diskette creation.

       When you launch the "Quick Diagnostic" you may see "Short DST
       In Progress" on the screen under the progress bar. Drive Self
       Test (DST) is a thorough diagnostic routine that is built in to
       the hard drive's firmware.  Firmware is the machine language
       programming the controls the disc drive.  DST is completely
       data safe.

       The "Quick Diagnostic" is adequate for most situations.
       Consider running the "Full Diagnostic" which reads each sector
       on the drive if you need to run a more comprehensive test.

       The "Full Diagnostic" test will take a long time to complete.
       Because the "Full Diagnostic" reads every sector on the drive,
       the amount of time required will depend on the speed and
       capacity of the disc drive. The highest capacity drives often
       take 2 to 3 hours to complete. At any time, feel free to Cancel
       the test without harming the drive.

       For more information on these tests, see click on the "help"
       button.


    D. Running of the Diagnostics
       -------------------------
       The SeaTools performs a data-safe test of the selected hard
       disc drive or device for possible malfunctions. Long tests may
       be aborted at any time.  Click Cancel or Skip with the mouse or
       Alt-C or Alt-S from the keyboard.

       During the "Full Diagnostic" only, if bad sectors (LBAs) are
       detected, SeaTools will attempt to determine how the sectors
       are used. They often are empty or not in use.  However, they
       could be part of a data file or even part of the operating
       system directory structure.  In any event, it is important to
       know that when the sector is already unreadable then any data
       in it is already lost.  See section 4  "Help Topic: Bad Sector
       Found" for more information on this topic.


    E. Summary of Results
       ------------------
       Upon completion of running the diagnostics, you will be taken
       to the "Results" tree, which shows the testing status of each
       item in the storage explorer.For complete results for each
       item, select it and press the "View Report" button.

       The following conditions may apply:
       - Passed (green)
       - Passed with inconsistencies (blue)
       - Failed (red)
       - Unsupported (yellow)
       - Skipped (gray)
       - Not Tested (white)

       "Passed with inconsistencies" is a special condition where bad
       sectors were detected as unreadable and the user gave
       permission to SeaTools to attempt to reallocate blank
       replacement sectors which was successful.

       FILE SYSTEM TEST RESULTS
       ========================
       SeaTools has the ability to perform File System integrity tests
       on standard NTFS, FAT32 and FAT16 partitions.  Any report of
       errors or inconsistencies in the file system tests are for
       informational purposes only.  We suggest you consider testing
       with the official file system diagnostic utilities for your
       operating system which includes using the Windows provided
       "Error Checking", "ChkDsk", "Defrag" and "Scandisk" utilities.
       Seagate is not able to assist with troubleshooting or reviewing
       file system test results.

       "Passed with inconsistencies": This result is very common with
       NTFS formatted partitions.  This result is triggered by two
       conditions - either the write time or the change time in the
       index is older than what is in the file record.  Often, Windows
       disk drive "Error Checking" (accessed from the drive properties
       tools tab) will not indicate any problems.  However, running
       Chkdsk from a DOS command box (C:\chkdsk) may display the
       message "Windows found problems with the file system."

       If SeaTools File System structure tests report "Passed with
       inconsistencies" and you are NOT experiencing unusual behavior
       or data errors while in Windows then the inconsistencies may
       haven been caused by a previous lock-up or improper Windows
       shutdown.  Many times, these errors may be repaired through
       normal system maintenance.


    F. Viewing a Report
       ----------------
       This report can be saved to a floppy disk or printed.

       **** NOTE ****  After exiting SeaTools, if not saved to a
       floppy, this report will be on the RAM drive until the system
       is rebooted.  If you booted from a CD then the floppy drive is
       usually B:\. Some systems do not have any floppy diskette
       drive. Unfortunately, in this case it may be difficult saving
       the test log files.  Some suggestions on using a USB storage
       device for log files are given in the Troubleshooting section
       #5 below (topic: CANNOT SAVE or PRINT LOG FILES).

       **** NOTE ****  If your printer attaches to the computer
       through the USB port then you will not be able to print in DOS
       applications. Printing from SeaTools is supported when the
       printer is attached to the parallel printer port (LPT1).

       After viewing, click "Done" to return to the Results tree.


    G. Keyboard Navigation
       -------------------
       You can access all SeaTools controls using only the keyboard.
       Similar to Windows, use the Tab key to switch between controls,
       such as buttons, check boxes and list boxes.  Use the arrow
       keys to select items in a list or to switch between tabs in a
       tab control.  Items in a list can be selected using the
       spacebar/enter keys.

       Instead of the mouse pointer, you can quickly select certain
       controls by using a hot key.  This is done by pressing the Alt
       key followed by a letter.  The letter assigned to a selection
       will be underlined in that item's description.

       Throughout the program:
                Alt-N           Next
                Alt-B           Back
                Alt-S           Skip, when testing
                Alt-H           Help
                Alt-X           Exit
                Alt-F4          Close program

       On the main screen:
                Alt-D           Switch to "Diagnostics" tab
                Alt-R           View the "Results" tab
                Alt-E           View the "User Guide"

       On the "Diagnostics" tab, after highlighting a disc drive,
       press the letter 'i' to get drive Info.


    H. View User Guide
       ---------------
       To view the README.TXT file (this file), select "User Guide"
       from the main menu. After viewing, press "Done" to return to
       the main menu. The README.TXT file is stored on the floppy
       diskette #2 or in the CD-ROM root directory.


    I. Exit
       ----
       To exit, select "Exit" from the main menu.  Alt-F4 also exits
       the program.  Press [CTRL]-[ALT]-[DEL] to reboot, or power off
       your system.


    J. Command Line Options
       --------------------
       To restart SeaTools on the RAM drive from the command line use:
       seatools /ve:32

       /GRAPHICSFIX - some graphics cards give problems during the
       display of progress and horizontal scroll bars.  This switch
       uses a different style progress bar and disables the horizontal
       scroll bar on the trees.  Without doing this, there
       is either a crash or a hang.
       seatools /GRAPHICSFIX /ve:32 (video mode must be last on the
       line)

       /FIXALL to pre-approve writing zeros to any bad sectors that
       may be detected during the long test scan. Starts automatically
       and assumes all drives. Provides unattended repair.  Do not
       use this option if you have to protect critical data.

       /ve:32 video mode for 800x600 resolution, 256 colors
       /ve:31 for 640x480


=====================================================================

3. Error Codes
--------------

SeaTools Desktop Edition may display a variety of error codes
depending on the interface and which test module was running when the
error or status occurred.  In some situations when the drive is
offline running a Drive Self Test, the drive gives its own DST result
code.

Drive Self Test (DST) is a thorough diagnostic routine that is built
in to the hard drive's firmware.  Firmware is the machine language
programming the controls the disc drive.  DST is completely data safe.
SMART (Self Monitoring, Analysis and Reporting Technology) is also
built in to the firmware and these errors provide advanced warning
about developing problems - such as excessive retries while reading
data.  A SMART error is a prediction of possible drive failure in the
future. Be sure to back up your data regularly.

When a drive is completely non-functional, no make, model or error
codes are available.

Beginning with the most common error codes (these codes may display
briefly on the screen during the test):

DiagATA and DiagSCSI test modules
---------------------------------
Quick Diagnostic                  ATA          SCSI
        No error                  10h          30h
        SMART error               11h          NA
        Defective sector*         12h          32h
        Run long generic test     13h          33h
        Bad cable                 14h          34h
        Device not supported      15h          35h
        Drive password protected  16h          36h
        Shock damage              17h          37h
        Corrupted format*         NA           38h

        Aborted                   50h          70h

Full Diagnostic (ATA UDMA Error Register)
        No Media (when removable)  2h
        Command Aborted            4h
        Media Change request       8h
        ID Not Found              10h
        Media Changed             20h
        Uncorrectable data error  40h
        UDMA interface CRC error  80h

* "Defective drive" and corrupted formats (sometimes also called SCSI
03/31 errors), can often be revived with a data-destructive zero fill
data pattern or a low level format.  This is because today's modern
disc drives contain thousands of spare sectors which are automatically
reallocated if the drive senses difficulty reading or writing.  Since
SeaTools is read-only (data safe) occasionally a problem sector that
has not reallocated to a spare sector can be forced to do so by
writing to that sector.  Spare sector reallocation is a normal
intelligent drive operation.

Zero fill data pattern writing or a low level format are data
destructive operations equivalent to erasing the data off the drive.
The DiscWizard Starter Edition utility has a Zero Fill utility option.
The SCSI host adapter utilities menu should have this low level format
option.  See section 4 "Help Topic: Bad Sector Found" for more
information on this topic.

Seagate is not responsible for lost user data.

        ATA Drive Self Test (DST)
        -------------------------
        Self-test execution status values:
        0h      The previous self-test routine completed without
                error or no self-test has ever been run

        1h      The self-test routine was aborted by the host

        2h      The self-test routine was interrupted by the host
                with a hardware or software reset

        3h      A fatal error or unknown test error occurred while
                the device was executing its self-test routine and
                the device was unable to complete the self-test
                routine.

        4h      The previous self-test completed having a test
                element that failed and the test element that failed
                is not known.

        5h      The previous self-test completed having the
                electrical element of the test failed.

        6h      The previous self-test completed having the servo
                (and/or seek) test element of the test failed.

        7h      The previous self-test completed having the read
                element of the test failed.  Log file says:
                DST - Errors - Status: 07

        Off-line data collection status byte values:
        01h             Reserved

        02h or 82h      Off-line data collection activity was
                        completed without error.

        03h             Reserved

        04h or 84h      Off-line data collection activity was
                        suspended by an interrupting command from
                        host.

        05h or 85h      Off-line data collection activity was aborted
                        by an interrupting command from host.

        06h or 86h      Off-line data collection activity was aborted
                        by the device with a fatal error.


ATACore test library module
---------------------------
        AtaCore Error 2 in SeqScan (Command timeout)
        AtaCore Error 10 in SeqScan (No IRQ generated)
        AtaCore Error 10 in Identify (No IRQ generated)
        AtaCore Error 11 in Identify (Drive not ready)

        These errors indicate a status and communication link problem
        between the test library software and the disc drive.  This
        condition may clear after resetting the system.  If the error
        is repeatable then the drive has a failure condition.

SCSI Drive Self Test (DST)
--------------------------
        0h      Self-test completed without error

        1h      The background self-test was aborted by the
        application client using a Send Diagnostics command with the
        Self-test Code field set to 100b (Abort background self-
        test).

        2h      The self-test routine was aborted by an application
        client using a method other than a Send Diagnostics command
        with the Self- test Code field set to 100b (e.g., by a task
        management function, by a reset, or by issuing an exception
        command).

        3h      An unknown error occurred while the device server was
        executing the self-test and the device server was unable to
        complete the self-test.

        4h      The self-test completed with a failure in a test
        segment, and the test segment that failed is not known.

        5h      The first segment of the self-test failed.

        6h      The second segment of the self-test failed.

        7h      Another segment of the self-test failed.


=====================================================================

4. Help Topic: "Bad Sector Found"
---------------------------------

IMPORTANT: Please read and carefully consider all of the following
information about your "Bad Sector Found" options.

A bad sector is a small area on the disc drive that is reporting
errors and cannot be accessed properly.  New bad sectors, sometimes
called grown defects, are often caused by some kind of physical
damage.  If a file or folder uses this sector, then the file is
already incomplete or corrupt because the bytes are not readable.

**** NOTE **** The following information applies only to Seagate
Technology brand disc drives:

SeaTools  uses Ontrack LBA-to-File technology to map sectors to
specific file names or operating system structures.  LBA-to-File
technology supports FAT16, FAT32 and NTFS file systems.  When SeaTools
discovers a bad sector through reading, at the end of the scan it uses
LBA-to-File technology to determine if the sector is in use by a
supported file system.

If a sector is in use, SeaTools will attempt to display the names of
the folder and file using that sector location and saves the
information to the test log file. If SeaTools has matched a file name
to the bad sector then that file is incomplete or corrupt.  When a bad
sector happens to align with a folder or directory listing structure,
then the links to files and sub-folders it manages may be broken.

You should carefully consider how valuable is the file on the bad
sector.  While the sector is currently unreadable, if the file or
folder is important to you then you may need professional recovery
services to possibly reclaim the data.  In this case, select NO to
exit without trying to reallocate blank replacement sectors on the
drive.

If you have decided that the file or folder is replaceable, already
backed up or just not important to you, then you can tell SeaTools to
attempt to overwrite the sector.

By design, modern disc drives maintain spare sectors for reallocation
purposes.  Usually, sectors become difficult to read long before they
become impossible to read.  In this situation the actual data bytes in
the sector are preserved and transferred to the new spare during a
sector reallocation.  Similarly, when a disc drive writes data and
encounters a problem, the drive firmware retires the problem sector
and activates a replacement before giving successful write status.

If you give permission to overwrite a bad sector SeaTools will attempt
to write a pattern of zeros to that sector. Usually, this action will
assist the disc drive firmware in managing the problem by retiring the
problem LBA and activating a spare in its place.

Note: Seagate Technology is not responsible for lost user data.

File systems other than FAT16, FAT32 and NTFS are not supported by
LBA- to-File technology and are treated as unresolved. In this
situation, if SeaTools finds a bad sector, you have the option to
overwrite the unresolved sector.


=====================================================================

5. Troubleshooting
------------------
SeaTools WILL NOT LOAD

- If when you insert the SeaTools diskette or CD and power on the
  computer, it does not load SeaTools, the "boot sequence" may be set
  to boot to the hard disc drive first.

  To change the boot sequence to boot from the A: or CD drive first,
  you must enter the "Setup" or "CMOS Setup" of your computer. Methods
  for entering the Setup or CMOS Setup vary depending on your
  computer's make and model, but most methods consist of pressing a
  key or key sequence during the initial power on boot sequence.

  Watch the screen closely during boot up for a message like "Press F2
  to enter Setup" or something similar to determine which key or key
  sequence to press for your computer. Nearly all systems will
  continue on automatically after a brief period of time if the key is
  not pressed, so act quickly. You may have only a few seconds to find
  and press the appropriate key or key sequence.

  The most common keys or key sequences to enter setup are:
  - [F2]
  - [DELETE]
  - [F1]
  - [CTRL]-[ALT]-[S]
  - [CTRL]-[ALT]-[ESC]
  - [CTRL]-[ALT]-[ENTER]

  NOTE: Some computers that use the "[CTRL]-[ALT]-[___]" sequences
  must be at a prompt before pressing the keys. If you are unsure
  about how to enter the setup, see the owner's manual for your
  computer or seek assistance from your computer manufacturer or the
  store where you purchased the computer.

CD ROM WILL NOT BOOT

- Booting to a CD requires that the system BIOS is compatible with the
  operating system on the CD.  In rare cases that seem tied to older
  system, the following error may display:  Starting Caldera DR-DOS.
  Can't load BDOS kernel file: A:\IBMDOS.com System Halted.  This
  indicates an incompatibility with the boot CD.  In this situation,
  the solution is to use the SeaTools boot floppy diskettes instead of
  the boot CD.

DISKETTE READ ERRORS

- If your receive an error message "Seagate could not
  read strings from the diskette," make sure the diskette is still in
  the diskette drive. If the message persists, there may be an error
  on the diskette. Create a new SeaTools diskette and
  run the tests again.


DISKETTE WRITE ERRORS

- The diskette may not have enough free space to write to a report
  file. Normally this would only happen if the SeaTools Disc
  Diagnostic has created a large number of report files. If this is
  the case, delete some of the report files or copy them to another
  diskette and run the tests again.

- The diskette may have a bad sector. If this is the case, create a
  new SeaTools diskette and run the tests again.

  NOTE: You may continue the diagnostic with this condition,
  however, no report file will be generated.

CANNOT SAVE or PRINT LOG FILES

- Many systems no longer have floppy diskette drives.  This makes it
  difficult to save the test results log files.  Similarly, systems
  usually have a USB printer which only prints from Windows.  This
  eliminates printing in DOS.

  One possible solution for both of these conditions, only on systems
  with the right SETUP options, is to attach a USB Storage Device to
  the system.  The SETUP options must support booting to a USB Storage
  Device.  Two examples if systems with USB support:

  -->>Dell Optiplex GX270 example

          when booting you see in the upper RH corner:

          F2 = Setup
          F12 = Boot Menu

          When you press F2 you can set up the following order:
                Hard Disk Drive Sequence
                        1. USB device
                        2. System BIOS boot devices
                Boot Sequence (BIOS devices)
                        1. Diskette Drive
                        2. IDE CD-ROM Device
                        3. Hard-Disk Drive C:

  -->>Dell Inspiron 1150 example:

          when booting you see in the upper RH corner:

          F2 = Setup
          F12 = Boot Menu

          When you press F2 on Setup Page 2 you can set up the
          following order:

                ***** Boot Order *****
                        Diskette Drive
                        USB Storage Device
                        CD/DVD/CD-RW Drive
                        Internal HDD

  With both of these system examples, the requirement is to put the
  USB device ahead of the CD which itself should be ahead of the Hard
  Disk Drive (HDD).  Your choice of USB storage device opens a wide
  range of alternatives.  The simplest and least expensive are the USB
  Flash Drives.  USB external hard drives are another possibility.
  However in some cases the system BIOS may have compatibility
  problems with large hard drives and no problems with Flash devices.

  Put in the SeaTools bootable CD and plug in a USB storage device.
  Reboot.  With the order set above, the system will attempt to boot
  from the USB device first but cannot since there is no operating
  system on it. After that it looks to the BIOS and sees the IDE CD-
  ROM Device where it boots into SeaTools.  If the USB device was
  detected it will be mounted as a (non-booting, assuming FAT) C:
  where we can save the log files.

  The SeaTools Diagnostics main screen will show the USB device if it
  is detected.  The Storage Explorer tree will list an "Unknown
  Controller" and "xx MB BIOS Drive 0x81" (or similar) where xx MB is
  the size of the USB storage device.

  After you run SeaTools, exit and copy *.log to C: and you have just
  saved the logs without using a floppy.  If your RAM drive is shown
  as C: then the SETUP does not support USB storage in DOS.  The file
  system on the USB device must be either FAT16 or FAT32.  DOS does
  not recognize NTFS.


  IF YOU CALL

- If you call to report problems please provide as much information as
  possible. If you can, please provide the following details:

  When does the problem occur?
  On the boot up of the diagnostic operating system?
  During the hard disc drive tests?
  After exiting SeaTools?

- Can the problem be recreated? If so, please outline the steps
  necessary to recreate it.

- What is your system configuration?  List the details about your
  system as tested. Such as:
        - Make, model, processor and system memory
        - Hard disc drives (internal and external) connected to the
          system,including make, model, size, and type
        - Make and model of hard disc drive controllers
        - Make and model of the video adapter
        - Additional adapter cards, including sound and multimedia
        - Peripherals attached (mouse, tape backup, printer, etc).

=====================================================================

6. v3 Known Limitations
-----------------------

  * SeaTools may not find or access hard disc drives when CMOS is set
    to "none" for those drives.

  * SeaTools Desktop cannot find a drive that is completely non-
    functional.  No make, model or error codes are available.  If the
    drive is under warranty, you can contact your system supplier.

  * Some drives may be detected without make or model number
    information.  This is usually the case when the drive is attached
    to an Unknown Controller.  This is common with add-in controllers.
    Fortunately, most controllers provide Interrupt 13 (INT13)
    support. INT13 is a slightly higher level of disc access that is
    shared by all interfaces.  It provides a method to test drives at
    the sector level and is reliable.  If this occurs, SeaTools will
    list the drive as "BIOS Drive (8x hex)" where x is a number
    indicating the boot order.  80h is usually the boot device, 81h is
    next, etc.

  * File structure tests are currently not compatible with HPFS or
    unix-based partitions.

  * File structure tests are not performed on structures inside a
    compressed volume.

  * File structure tests may not be compatible with security or data
    encryption software.

  * Some SCSI Host Adapters do not have DOS mode ASPI device drivers
    available.  Seagate's DIAGSCSI test requires the ASPI support to
    run.  Autoexec.bat file LoadASPI option 2 allows adding
    other DOS ASPI device drivers.  If booting from a CD, then the
    floppy drive is usually B:\

  * SMART errors on drives less than 2GB may be invalid. The drive
    may still be a very good drive.  The early implementations of
    SMART problem detection technology on ATA drives were not as
    refined as today's testing techniques.  If your drive is less
    than 2GB in capacity, please also run the Generic tests to verify
    all sectors on the drive.

Check http://www.seagate.com often for new and updated versions of
SeaTools Desktop Edition software as well as updates to the
"Frequently Asked Questions" (FAQ's) list.  Seagate will continue to
add new features, functions and capabilities to this software.


=====================================================================

7. System Requirements
-----------------------
* IBM-compatible PC with a Pentium or greater processor
* VGA 640 x 480 or greater graphics capability
* 64 megabytes of RAM
* 1.44 megabyte floppy disk drive or Bootable CD


=====================================================================

8. Seagate Technology Support Services

Seagate Technology Support Services
_____________________________________________________________________

Online Services
---------------
Internet
www.seagate.com for information about Seagate products and services.
Worldwide support is available 24 hours daily by e-mail for your
questions.

Presales Support:
www.seagate.com/support/email/email_presales.html  or
DiscPresales@Seagate.com

Technical Support:
www.seagate.com/support/email/email_disc_support.html  or
DiscSupport@Seagate.com

mySeagate
my.seagate.com is the industry's first Web portal designed
specifically for OEMs and distributors. It provides self-service
access to critical applications, personalized content and the tools
that allow our partners to manage their Seagate account functions.
Submit pricing requests, orders and returns through a single,
password-protected Web interface-anytime, anywhere in the world.

For support, questions and comments:
E-mail: partner.support@seagate.com
Phone (direct): +1-405-324-4740
Phone (toll-free): 1-877-347-2444 (US and Canada), or access a
complete list of region-specific international toll-free phone numbers
at my.seagate.com

reseller.seagate.com
reseller.seagate.com supports Seagate resellers with product
information, program benefits and sales tools. You may register for
customized communications that are not available on the web. These
communications contain product launch, EOL, pricing, promotions and
other channel-related information. To learn more about the benefits or
to register, go to reseller.seagate.com, any time, from anywhere in
the world.


Automated Phone Services
------------------------
SeaFONE  (1-800-SEAGATE) is the Seagate toll-free number
(1-800-732-4283) to access our automated self-help and directory
assistance for Seagate support services. Using a touch-tone phone, you
can find service and support phone numbers for disc drives 24 hours
daily. International callers can reach this service by dialing
+1-405-324-4770.


Presales, Technical Support and Customer Service
------------------------------------------------
Presales Support
Our Presales Support staff can help you determine which Seagate
products are best suited for your specific application or computer
system.

Technical Support
If you need help installing your drive, consult your system's
documentation or contact the dealer's support services department for
assistance specific to your system. Seagate technical support is also
available to assist you online at support.seagate.com or through one
of our technical support service centers. Have your system
configuration information and your drive's "ST" model number
available.

SeaTDD  (+1-405-324-3655) is a telecommunications device for the deaf
(TDD). You can send questions or comments 24 hours daily and exchange
messages with a technical support specialist during normal business
hours for the technical support call center in your region.

Warranty Service
Seagate offers worldwide customer support for Seagate drives. Seagate
distributors, OEMs and other direct customers should contact their
Seagate service center representative for warranty-related issues.
Resellers or end users of drive products should contact their place of
purchase or one of the Seagate warranty service centers for
assistance. Have your drive's "ST" model number and serial number
available.

Authorized Service Centers
In some locations outside the US, you can contact an Authorized
Service Center for service.


_____________________________________________________________________


USA/Canada/Latin America Support Services
-----------------------------------------
Presales Support
Call Center      Toll-free          Direct dial      FAX
Americas         1-877-271-3285  +1-405-324-4730   +1-405-324-4704

Technical Support
Call Center      Toll-free          Direct dial      FAX
Americas         1-800-SEAGATE    +1-405-324-4700  +1-405-324-4702

Warranty Service
Call Center      Toll-free          Direct dial      FAX / Internet
USA, Mexico and  1-800-468-3472   +1-405-324-4720  +1-405-324-4722
Latin America

Canada
  Memofix5       1-800-636-6349    +1-905-660-4936   +1-905-660-4951
                                                    www.memofix.com
Brazil
  MA Centro de          -          +55-21-2509-7267  +55-21-2507-6672
   Servios5                    www.mainformatica.com.br/produtos.htm

1 Hours of operation are 8:00 A.M. to 11:45 A.M. and 1:00 P.M. to 6:00
  P.M., Monday through Friday (Central time)
2 For product-specific phone number
3 Hours of operation are 8:00 A.M. to 8:00 P.M., Monday through Friday
  (Central time)
4 Hours of operation are 8:30 A.M. to 12:15 P.M. and 1:30 P.M. to 5:30
  P.M., Monday through Friday (Central time)
5 Authorized Service Center

_____________________________________________________________________


European Support Services
-------------------------
For presales and technical support in Europe, dial the toll-free
number for your specific country. If your country is not listed here,
dial our presales and technical support call center at +1-405-324-4714
from 8:00 A.M. to 11:45 A.M. and 1:00 P.M. to 5:00 P.M. (Central
Europe time) Monday through Friday. The presales and technical support
call center is located in Oklahoma City, USA.

For European warranty service, dial the toll-free number for your
specific country. If your country is not listed here, dial our
European call center at +31-20-316-7222 from 8:30 A.M. to 5:00 P.M.
(Central Europe time) Monday through Friday. The warranty service call
center is located in Amsterdam, The Netherlands.

Toll-Free Support Numbers
Call Center     Presales and Technical Support    Warranty Service
Austria         0 800-20 12 90                    0 800-20 12 90
Belgium         00 800-47324283      00 800-4SEAGATE) 00 800-47324289
Denmark         00 800-47324283                   00 800-47324289
France          00 800-47324283                   00 800-47324289
Germany         00 800-47324283                   00 800-47324289
Ireland         00 800-47324283                   00 800-47324289
Italy           00 800-47324283                   00 800-47324289
Netherlands     00 800-47324283                   00 800-47324289
Norway          00 800-47324283                   00 800-47324289
Poland          00 800-311 12 38                  00 800-311 12 38
Spain           00 800-47324283                   00 800-47324289
Sweden          00 800-47324283                   00 800-47324289
Switzerland     00 800-47324283                   00 800-47324289
Turkey          00 800-31 92 91 40                00 800-31 92 91 40
United Kingdom  00 800-47324283                   00 800-47324289

FAX Services-All European Countries (toll call)
Technical Support         +1-405-324-4702
Warranty Service          +31-20-653-3513

_____________________________________________________________________

Africa/Middle East Support Services
-----------------------------------
For presales and technical support in Africa and the Middle East, dial
our presales and technical support call center at +1-405-324-4714 from
8:00 A.M. to 11:45 A.M. and 1:00 P.M. to 5:00 P.M. (Central Europe
time) Monday through Friday. The presales and technical support call
center is located in Oklahoma City, USA.

For warranty service in Africa and the Middle East, dial our European
call center at +31-20-316-7222 from 8:30 A.M. to 5:00 P.M. (Central
Europe time) Monday through Friday, or send a FAX to +31-20-653-3513.
The warranty service center is located in Amsterdam, The Netherlands.

_____________________________________________________________________

Asia/Pacific Support Services
-----------------------------
For Asia/Pacific presales and technical support, dial the toll-free
number for your specific country. The Asia/Pacific toll-free numbers
are available from 6:00 A.M. to 10:45 A.M. and 12:00 P.M. to 6:00 P.M.
(Australian Eastern time) Monday through Friday, except as noted. If
your country is not listed here, direct dial one of our technical
support locations. Warranty service is available from 9:00 A.M. to
6:00 P.M. April through October, and 10:00 P.M. to 7:00 P.M. November
through March (Australian Eastern time) Monday through Friday, except
as noted.

Presales and Technical Support
Call Center        Toll-free           Direct dial        FAX
Australia          1800-14-7201        -                 -
China              800-810-9668        +86-10-6225-5336  -
    (Chinese)1,4
Hong Kong          800-90-0474         -                 -
Hong Kong          001-800-0830-1730   -                 -
     (Chinese)1,4
India2, 4          1-600-33-1104       -                 -
Indonesia          001-803-1-003-2165  -                 -
Japan3              0034 800 400 554    -                 -
Malaysia           1-800-80-2335       -                 -
New Zealand        0800-443988         -                 -
Singapore          800-1101-150        -              +65-6488-7525
Taiwan             00-800-0830-1730    -                 -
     (Chinese)1, 4
Thailand           001-800-11-0032165  -                  -

Warranty Service
Call Center        Toll-free           Direct dial        FAX
Asia/Pacific       -                   +65-6485-3595    +65-6485-4860
Australia          1800-12-9277        -                  -
India3             -                   +91-44-821-6164
+91-44-827-2461

1 Hours of operation are 8:30 A.M. to 5:30 P.M., Monday through Friday
  (Australian Western time).
2 Hours of operation are 9:00 A.M. to 6:00 P.M., Monday through
  Saturday.
3 Hours of operation are 9:30 A.M. to 6:30 P.M., Monday through
  Friday (Japan time).
4 Authorized Support Center


Contact Information Rev 7.7, 8-Mar-2004

Seagate Desktop Edition is a product of Seagate, a leading provider
of technology and products enabling people to store, access, and
manage information. Seagate is committed to providing best-in-class
products to help people get their information when, where and how
they want it.

The Company is recognized as the world's largest manufacturer of disc
drives, magnetic discs and read-write heads. Founded in 1979, Seagate
can be found around the globe and on the World Wide Web at
www.seagate.com.


=====================================================================

9. Product Return Procedure
----------------------------

Service by Seagate
------------------
A. Seagate Disc or Tape Drive Return Procedure
B. Shipping and Handling Information - Packaging Instructions
C. Seagate Approved Packaging
D. Limited Warranty
E. Service Warranty Terms


A. Seagate Disc Drive Return Procedure
--------------------------------------
Seagate offers comprehensive worldwide customer support for all
Seagate disc drives both online and through our regional Seagate
Customer Service Centers and Authorized Service Providers (see
"Seagate Technology Support Services" section, above). Drive return
procedures can vary by geographical location and are subject to
current International Trade Regulations.

1. Before you return a disc for warranty service, verify whether a
   replacement drive is necessary to solve the problem you are
   experiencing. If so, contact your place of purchase; if they have
   an exchange policy, it may be your most convenient solution.

2. Read the appropriate Seagate Warranty Statement for new or
   replacement products (see "Service Warranty Terms" section, below).

3. Know your Seagate product model number and serial number.  See the
   label on the top of the drive.

4. Verify the warranty status of the drive you wish to return. If
   the product is still under warranty, obtain an RMA (step 5). If
   the warranty is expired, contact a local service facility, a
   Seagate Service Center Representative, or an Authorized Service
   Provider. If Seagate records indicate that the warranty is
   expired and you believe this is incorrect, contact your place of
   purchase or a Seagate Service Center Representative.

5. Obtain an RMA. To obtain an RMA online, use the Warranty
   Validation application at www.seagate.com/support. It will lead
   you into the RMA request application. As an alternative, you can
   email your PRINTME.TXT file to DiscSupport@Seagate.com. To obtain
   an RMA by phone or fax, contact an Authorized Service Center (see
   "Seagate Technology Support Services" section above).

6. Obtain a "ship to" address. Service Centers are located
   throughout the world. The ship to address of the facility nearest
   you will be included with the RMA.

7. Package and return the drive. IMPROPER PACKAGING WILL VOID THE
   WARRANTY. Be sure to read the Shipping and Handling Information
   (below). Your original drive will NOT be returned to you, so be
   sure to backup any data you wish to keep and return only the bare
   drive. If you are unable to retrieve needed data, you may want to
   consider data recovery services.

Once Seagate Technology receives your drive for service, Seagate will
ship you a replacement drive. You may check the status of your
replacement drive RMA shipment online or by contacting a Seagate
Service Center Representative to obtain that information.


B. Shipping and Handling Information - Packaging Instructions
-------------------------------------------------------------
1. When you return a drive for replacement, all data and software
   will be lost. The replacement drive will be low-level formatted.
   If you need the data on the drive and do not have a backup copy,
   you may want to consider data recovery services before shipping
   the drive to Seagate for replacement.

2. Remove all accessories or spare parts and return only the bare
   drive! Accessories include, but are not limited to, side rails,
   manuals, removable media, cables, mounting brackets, face plates,
   and controller cards. Accessories will not be returned.

3. Enclose the drive in an anti-static container. If packaging more
   than one drive, use a separate bag for each drive.

4. Secure the drive in Seagate approved packaging. Use 2-inch thick
   foam rubber in a corrugated box. Multiple drives in a single box
   should be packaged with foam rubber between each drive. Do NOT
   use foam packing pellets, bubble wrap, or newspaper. (See Seagate
   Approved Packaging section, below.)

5. Write the RMA number on the outside of each box.

6. A shipping address will be given to you along with the RMA
   number. Ship the drive to the address provided using the carrier
   of your choice. You should choose a carrier with the ability to
   trace the shipment. Seagate Technology will not be responsible
   for shipments for which the carrier cannot provide proof of
   delivery.


C. Seagate Approved Packaging
-----------------------------
Shipping a drive in an unapproved container voids the warranty.  Any
product returned to Seagate must be properly packaged in the
original box or a Seagate-approved container to prevent physical and
electrical damage while in transit. FAILURE TO PROPERLY PACKAGE THE
DRIVE WILL VOID THE WARRANTY.

What is Seagate Approved Packaging?

   We recommend you ship your drive in its original box and packing
   materials, which you should always keep for storing and shipping
   purposes. If you do not have your original packaging materials,
   use 2-inch thick foam rubber in a corrugated box. Multiple drives
   in a single box should be packaged with foam rubber between each
   drive. Do NOT use foam packing pellets, bubble wrap, or newspaper.

Where can I get Seagate Approved Packaging?

   Seagate does not separately sell packaging materials. While
   Seagate does not endorse any one third party vendor, companies
   that provide packaging materials can be found at:

   Western Industries - For additional information, see
   https://www.wicokc.com/orderform/seagate.html

   SiongBee - For additional information, see
   https://www.siongbee.com/sgorder.nsf


Disclaimer: All packaging vendors mentioned in this message are
independent of Seagate Technology LLC; Seagate makes no warranty,
implied or otherwise, regarding the performance or reliability of
these companies or their products. This information is provided, as
is, solely for your information. To obtain product specifications
and warranty information, please contact the respective vendor
directly.


D. Limited Drive Warranty ("Products")
--------------------------------------
Beginning on the date of shipment to its direct customer and
continuing for the published warranty period, Seagate represents
that the Products are new or, if they contain remanufactured or used
components, are the equivalent of new in performance and reliability
and warrants that each Product failing to function properly under
normal use, due to a defect in materials or workmanship or due to
nonconformance to the published specifications, will be repaired or
exchanged, at Seagate's option and expense. Customer should obtain a
Return Material Authorization ("RMA") number from their point of
purchase or from Seagate prior to returning the nonconforming
Product freight prepaid. Seagate will pay for transporting the
repaired or exchanged Product to Customer. Repaired or exchanged
Product will be warranted for a period of ninety (90) days for Disc
Products and six (6) months for Tape Products from the date of
shipment by Seagate, or the remainder of the original warranty,
whichever is the longer. This Limited Warranty extends to Seagate's
direct customer only and is not assignable or transferable. Seagate
makes no representation, warranty or guaranty, express or implied
regarding the Products except its standard form of limited warranty
("Limited Warranty"). Seagate may in its sole discretion modify its
Limited Warranty at any time and from time to time.

DRIVE PRODUCT WARRANTY DISCLAIMER
EXCEPT AS SET FORTH IN WRITING IN THE LIMITED WARRANTY, SEAGATE
MAKES NO PERFORMANCE REPRESENTATIONS, WARRANTIES, OR GUARANTEES,
EITHER EXPRESS OR IMPLIED, ORAL OR WRITTEN, WITH RESPECT TO ITS
PRODUCTS, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY (A) OF
MERCHANTABILITY, (B) OF FITNESS FOR A PARTICULAR PURPOSE, OR (C)
ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF
TRADE.

IN NO EVENT SHALL SEAGATE BE LIABLE FOR COSTS OF PROCUREMENT OF
SUBSTITUTE GOODS BY ANYONE OR FOR LOSS OF DATA, NOR WILL IT BE
LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR OTHER
DAMAGES ARISING OUT OF THE PURCHASE, USE OR PERFORMANCE OF THE
PRODUCT, AND WHETHER OR NOT IT HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. THE FOREGOING ALLOCATION OF RISK IS REFLECTED IN
THE PRICE OF THE PRODUCT.


E. Repair Warranty Terms
------------------------
All Seagate repaired disc products are warranted for 90 days or the
balance of your original warranty, whichever is greater. All Seagate
repaired tape products are warranted for six months or the balance
of your original warranty, whichever is greater. Customer shall be
responsible for saving or backing up data contained in any Product
returned to Seagate for in-warranty or out-of-warranty repairs or
service.

DISCLAIMER: SEAGATE SHALL HAVE NO RESPONSIBILITY FOR DATA AND SHALL
HAVE NO LIABILITY ARISING OUT OF ANY DAMAGE TO OR LOSS OF DATA WHILE
THE PRODUCT IS IN SEAGATE'S POSSESSION.

If you require assistance with data recovery, you may obtain
information about recovery services from the world wide web.

THANK YOU

=====================================================================

10. Revision History
-------------------
    v1.01.13   24-Sep-1999    Initial public release SeaTools
                              Disc Diagnostic.

    v1.01.14   26-Jan-2000    Support for Drive Self Test (DST)
                              added.  STrun v1.3 utility added.

    v1.02.06   01-Jun-2000    DIAGATA v3.02.601 test module updated
                              to add Promise Technology and High-
                              Point ATA host adapter support.
                              Optional Legacy test on DST capable
                              drives. Bad Cable or Connections test
                              added. Verbose log file with estimated
                              performance measurements.  Newer
                              LoadASPI.com SCSI driver detector. ATA-
                              Depot v1.03.601 utility added. See
                              ATADEPOT.TXT for usage.

    v1.03.05   27-Oct-2000    Multi-language release: English,
                              German, French, Spanish

    v1.05.03   07-Feb-2001    Underlying boot OS updated to Caldera
                              DR-DOS 7.  This version exits to A:>
                              which will allow user to run  many
                              other types of DOS based utils like
                              UATA100. No functional differences to
                              test modules in this release.

    v1.05.04   08-Feb-2002    Generic tests adjusted to allow single
                              drive tests.  Boot sector anomaly test
                              added to help troubleshoot non-booting
                              drives.

    v1.05.08   05-Mar-2002    Updated DDO to support ATA>137GB. Fixed
                              CD-ROM boot support. Changed how self-
                              extracting exe file gets expanded to
                              speed up the boot. Fixed system with
                              all Seagate drives (ATA and SCSI) and
                              added hint to skip tests (ALT-F1)
                              during the full generic diagnostic (in
                              all languages). Fixed system with a
                              non-Seagate SCSI drive as first
                              identified drive and Seagate SCSI drive
                              as second identified drive (was not
                              displaying the Seagate drive).

    v1.06.02   28-Jan-2003    New branding. Better booting DDO v9.83
                              new Ontrack extended memory manager,
                              new DIAGATA v3.06.21230ML.  Removed
                              STrun.

    v2.00      12-Jun-2003    Updated UI.  Mouse support. Improved
                              support for SATA drives.  Bad LBAs
                              associated to file name on Seagate
                              Extended test. new DIAGATA
                              v3.07.30214ML.
                              Renamed to SeaTools Desktop Edition.
                              Removed ATA-Depot.

    v2.00.13zh 20-Nov-2003    Simplified Chinese version

    v2.01      15-Jan-2004    Added NTFS file system integrity check.

    v2.01.04de 28-Jan-2004    German version.

    v3.00.07en 27-April-2004  Updated Storage Explorer UI,
                              automatically choose between Seagate and
                              generic diagnostics.  Option to write
                              zeros to bad LBAs to force reallocation
                              to blank spare sectors.  New DIAGATA
                              v3.07.40323ML.

    v3.01.03es 9-July-2004    Spanish version.

    v3.02.03en 1-April-2005   New DIAGATA v3.08.50328ML. Time
                              estimation on long tests.  Single
                              floppy alternative. Fix one bad LBA
                              instead or all or none. /FIXALL
                              command line option (see command
                              line options section). Misc fixes to
                              user interface.
=====================================================================

11. USER LICENSE AGREEMENT

THIS IS A LEGAL AGREEMENT BETWEEN YOU, SEAGATE TECHNOLOGY LLC AND
KROLL ONTRACK INC (COLLECTIVELY "SEAGATE") REGARDING SOFTWARE WHICH
YOU MAY DOWNLOAD ("SOFTWARE").  PLEASE READ IT CAREFULLY.  BY
CLICKING THE  "I ACCEPT" BUTTON AND DOWNLOADING THE SOFTWARE, YOU
INDICATE YOUR AGREEMENT TO BE BOUND BY ALL OF THE TERMS AND
CONDITIONS OF THIS AGREEMENT.  IF YOU DO NOT AGREE TO THE TERMS AND
CONDITIONS, YOU SHOULD EXIT THIS PAGE AND, IF YOU RECEIVED A CD
CONTAINING THE SOFTWARE, RETURN THE SOFTWARE AND ACCOMPANYING
DOCUMENTATION TO SEAGATE.

1. License Grant.  Seagate grants to you a personal, nonexclusive
license to use one copy of the Software for testing your hard-
drive(s) on a single computer.  You are obtaining no rights in the
Software except those given in this limited license.

2. Ownership.  The Software is owned by Seagate and/or its suppliers.
The Software is protected by United States copyright laws and
international treaty provisions.  YOU MAY NOT REVERSE ENGINEER,
REVERSE COMPILE OR DISASSEMBLE THE SOFTWARE.  You may not remove,
alter or destroy any copyright, proprietary or confidential notices
placed on the Software or the documentation.  You may copy the
Software solely to make one backup or archival copy.  You may not
copy the documentation.

3. No Transfers.  You may not sublicense the Software.  You may not
transfer the Software to a third party unless you cease all use of
it, transfer all copies of it and accompanying Documentation, and the
transferee agrees to be bound by the terms of this Agreement.

=-------------------------------------------------------------------=
| 4. NO WARRANTIES. THE SOFTWARE AND ANY RELATED DOCUMENTATION ARE  |
| PROVIDED TO YOU "AS IS." SEAGATE MAKES NO WARRANTIES, EXPRESS OR  |
| IMPLIED, AND EXPRESSLY DISCLAIMS ALL REPRESENTATIONS, ORAL OR     |
| WRITTEN, TERMS, CONDITIONS, AND WARRANTIES, INCLUDING BUT NOT     |
| LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A  |
| PARTICULAR PURPOSE, AND NONINFRINGEMENT.  WITHOUT LIMITING THE    |
| ABOVE YOU ACCEPT THAT THE SOFTWARE MAY NOT MEET YOUR              |
| REQUIIREMENTS, OPERATE ERROR FREE, OR IDENTIFY ANY OR ALL ERRORS  |
| OR PROBLEMS, OR DO SO ACCURATELY.  This Agreement does not affect |
| any statutory rights you may have as a consumer.                  |
=-------------------------------------------------------------------=
| 5. LIMITATION ON LIABILITY.  IN NO EVENT SHALL SEAGATE BE LIABLE  |
| TO YOU, YOUR CUSTOMERS, OR OTHER USERS, FOR ANY DIRECT            |
| CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OF ANY    |
| KIND ARISING OUT OF THE LICENSE OF, USE OF, OR INABILITY TO USE   |
| THE SOFTWARE, INCLUDING WITHOUT LIMITATION DATA LOSS, EVEN IF     |
| SEAGATE OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF  |
| SUCH DAMAGES.  IN NO EVENT SHALL SEAGATE'S LIABILITY EXCEED THE   |
| LICENSE FEE PAID BY YOU OR $1.  THIS LIMITATION OF LIABILITY AND  |
| RISK IS REFLECTED IN THE PRICE OF THE SOFTWARE.   SOME            |
| JURISDICTIONS DO NOT ALLOW FOR LIMITATIONS ON CONSEQUENTIAL       |
| DAMAGES.                                                          |
=-------------------------------------------------------------------=

6. Term.  Seagate may immediately terminate this Agreement and the
license it grants if you fail to comply with any material term or
condition. Upon such termination you must immediately cease using the
Software and must follow Seagate's instructions regarding return of
the Software. ALL DISCLAIMERS HEREIN SHALL SURVIVE TERMINATION.

7. Access Outside the United States. You may not download or
otherwise export or re-export the Software or any underlying
information or technology (or direct product thereof) except in full
compliance with all United States and other applicable laws and
regulations. In particular, but without limitation, none of the
Software or underlying information or technology (or direct product
thereof) may be downloaded or otherwise exported or re-exported into
(or to a national or resident of) (i) Cuba, Libya, North Korea, Iran,
Iraq, or Rwanda or (ii) any Group D:1 or E:2 country (as specified in
Supplement No. 1 to Part 740 of the US Export Administration
Regulations, or any successor thereto). This Section 7 shall survive
any termination of this Agreement.

8. Miscellaneous.  This is the entire Agreement between you and
Seagate, and supersedes any prior agreement, whether written or oral,
relating to the subject matter of this Agreement.  The parties
disclaim the application of the United Nations Convention on the
International Sale of Goods. The parties agree that the law of
California, USA, excluding its conflict of law rules, shall govern.
Any lawsuit involving this Agreement must be brought in a court in
California, and you hereby consent to jurisdiction in California. If
any provision of this Agreement is ruled invalid, such invalidity
shall not affect the validity of the remaining portions of this
Agreement.

Seagate is a Delaware Limited Liability Company with its primary
place of business located at 920 Disc Drive, Scotts Valley, CA 95066.
Kroll Ontrack Inc is a Minnesota corporation with its primary place
of business located at 6321 Bury Drive, Suite 15-21, Eden Prairie, MN
55346.

(C) 1999-2005 Seagate Technology LLC. End of User License Agreement.


-=EOF: README.TXT=-
